Privacy statement.

What this website does with your information

The plan submission form sends the details and files you provide to CPC over an encrypted connection. They are held in a private enquiry record and private file storage so the enquiry can be assessed, priced and delivered. No analytics, advertising or tracking services are connected.

What we collect when you contact us

When you call or send documentation directly, we collect the contact and project details you provide: name, company, role, phone, email, project address and any plans or engineering supplied. We use this to assess scope, quote and deliver work.

Consent

Enquiry consent and optional marketing consent are collected separately. Marketing consent is never pre-selected and declining it does not affect your enquiry.

Project documentation

Plans and engineering supplied for an enquiry are used for scope review, pricing and delivery. They are not used as website content.

How submitted enquiries are handled

• Enquiry details are stored in a private CPC-controlled database record.
• Plans and engineering are stored in private file storage that is not publicly readable and is not linked from this website.
• No visitor, customer or website user can list, view, change or delete stored enquiries or documents.
• Access is limited to CPC personnel handling the enquiry and the work it relates to.
• Information is used for assessing scope, pricing and delivering the work — no marketing profiling, advertising or sale of information.

Retention

Enquiry records and submitted plans are kept while the enquiry is being assessed and priced, for the duration of any resulting work, and afterwards only as long as needed for business records. You can ask for information to be deleted earlier by calling 0452 438 476, unless it must be kept for a legal or contractual reason.

Cookies and tracking

No analytics or advertising trackers are active on this website. If tracking is added later, this statement and a consent mechanism will be updated first.

Contact about privacy

Call 0452 438 476 to ask about information we hold, or to request correction or deletion.

Complete Pool Contractors is a registered business name of Mystique Pools Pty Ltd · ABN 97 687 639 210.